Doctor Agua Water Leak Repair has been fixing rain water leaks in cars right here in the Portland/Vancouver area since 1998. For many years, the company was known as the Water Doctor. The name changed in 2004 to Water Leak Repair but people never gave up calling for the doctor. So, beginning in 2010, the doctor, once again, is in. Now, in 2015 we are in a new shop.
How does this process work?:
Diagnosis and repair is done by appointment only at 2717 N. Hayden Island Dr. in Portland, Oregon.
The shop is about a mile from the I-5 Bridge. Google Map gives excellent directions.
The process begins when a customer, you, phones 1-800-582-5025. Dr. Agua wants to know the make, model, and year of the leaky vehicle, where the water appears and whether your vehicle has been collision repaired.
Together, we will choose a time and day to meet at the shop. One half hour before the appointed time, you will call 1-800-582-5025 to confirm the appointment and receive explicit directions to the shop.
At the shop, you will fill out a little paperwork, hand the keys to Dr. Agua and drive away in either the car that accompanied you, or there is excellent access to public transit within easy walking distance.
The repair process begins with a diagnosis or water test for which there is a
flat fee (think ipad mini), and the actual repair is almost always completed for very little
The next time you are contacted it will usually be to make arrangements for pick up and delivery of the repaired vehicle.
Is my car safe?
: Doctor Agua Water Leak Repair carries full Garage Keeper's Liability Insurance. So long as your vehicle is in Dr. Agua's custody it is protected by this insurance policy. If your car needs to remain overnight, it is kept inside the shop. Doctor Agua will return the car to nobody but the customer.
How long does a Water Leak Repair take?
: Most repairs are completed in around 5 hours, but you will need to leave the car all day.
The Dealer/Body Shop said you are mobile, can you come to my home?
: Now that we are paying all this money for a new facility it just doesn't feel right to not work there. However, oftentimes your car can be picked up and delivered for very little added expense.
I've got a 1958 Studebaker with a water leak, can you help me?
: Unless you want only a Diagnosis, anything older than 1998 likely needs to go to a body shop for proper restoration. The problem with older cars is that they are tougher to fix AND they are more likely to need new parts. Parts are expensive and actually cost us money too so we don't like to buy new parts. Yet, most people with older cars don't want to spend more money on them because the cars aren't worth as much.
Old car bodies are much like old human bodies in this sense: It takes more to get them fixed up!
Doctor Agua Water Leak Repair works on the following brands, in no particular order: Honda, General Motors, GM, Chevrolet Cars & Trucks, Hyundai, Kia, Ford, Chrysler, Toyota, Subaru, Jeep, Mitsubishi, Volkswagen, VW, Mercedes, BMW, Nissan, Pontiac, Oldsmobile, Porsche, Lexus, Dodge, Suzuki, Acura, Infinity, Cadillac, Mazda, Scion.
Beginning in 2015 the cut off date for cars worked on is 2000. The reason for this is that cars become more difficult and more expensive to repair as they age and anything older than 2000 is likely to require parts and or sublets which drives up cost.
Please don't call if you own a SATURN: We don't work on Saturns
How much is it going to cost?
: Doctor Agua Water Leak Repair is known for fast, expert, and inexpensive repairs. Most repairs (80 percent nowadays) are done without the use of expensive new parts; old parts can usually be repaired and re-used. If your car is a good clean car (no crash repair) you'll be in and out for about the cost of an Apple Ipad Mini.
How can I pay?
: Payment can be made by cash, check, credit card.
Do you replace windshields?
: If your car leaks directly after a windshield replacement, return to the glass installer and ensure that the windshield is not the cause before calling to schedule an appointment with Doctor Agua Water Leak Repair. Doctor Agua sublets windshield replacement to a certified windshield technician.
Do you fix sunroofs?
: Doctor Agua Water Leak Repair can fix many sunroof leaks. However, if your sunroof is inoperable, it is undiagnosable and you will need to have it operable before the leak problem can be addressed unless you decide that we should just seal it up.
My Car is WET!!! Can you dry it?: Yes!! We can now remove, clean and dry your car's carpet for an additional cost that is well worth the money if your car is swimming in water. If need be we will replace the sound detner/Underpad and treat the surfaces of your car with an anti-mold and mildew compound. Removing, Cleaning and Drying your vehicle's carpet will require an extra day or two but you will love your newly dry car!
My car/truck is wet, where is it leaking?
: Over time your car, truck, minivan, suv is going to leak. Like the human body things wear out from age and use. Factory seam sealant deteriorates; weatherstrips and rubber seals degrade or get damaged; body seams open after minor collisions -fender benders are the source of innumerable trunk leaks, for instance. Door panel splash shields and vapor barriers, radio and satellite antennae mounts, roof racks, body grommets, cowl seals, heater box manifolds can all begin to leak, as can tail lights, brake lights and light bar appliques.
Often a leak comes from more than one source, especially if it is caused by minor impact damage.
Do you do crash repair?
: If your car, truck, minivan or suv has been in an accident and is now leaking, unless it was a minor fender bender, you should take it to a body shop to have it repaired. The following is a list of just a few of the many body shops in our area whose work Dr. Agua knows and trusts: Kadel's
, Beaverton Auto Body
, Si's Auto Body. When customers say they've had work done at one of these shops, it means we are not dealing with a poorly done accident repair. These shops are located all around our Southwest Washington, Willamette Valley region including: Battleground, Vancouver, Portland, Clackamas, Tigard, Beaverton, Hillsboro, Gresham, Hazel Dell, Lake Oswego, Canby, Salem and Aloha.